Annie has over 10 years of customer service experience in areas of sales, administration, coordination, mediation, and advocacy. Annie proactively strives for excellence in communication as she believes that the foundation to any success begins with the ability to connect and build rapport with people. Moreover, she has a forward driven mindset to produce results and positive mental attitude to overcome obstacles. Before joining MacDonald Commercial, Annie worked as a social worker, helping low income individuals find short and long term housing. Annie holds a B.A. in Psychology and Bachelor of Social Work. She speaks English and Vietnamese.